Dooz FAQs
Dooz Delivery proudly serves the entire Niagara Region, including St Catharines, Niagara Falls, Welland, Thorold, Grimsby, and surrounding areas. For locations outside Niagara, please contact us for availability.
We provide personal delivery, marketplace delivery, and business delivery services. This includes small item delivery, large item delivery, furniture, appliances, courier services, and scheduled business logistics.
Yes. Same day delivery is available based on driver availability and distance. We recommend booking as early as possible for guaranteed same day service.
ou can request a quote through our Get a Quote page. Pricing is based on item size, pickup and drop off locations, distance, and service type. You will receive clear pricing before pickup.
Once a quote is confirmed, the price will not change unless delivery details are modified, such as additional items, extra stops, or long wait times at pickup or drop off.
Some large or heavy items, stairs, or special handling requirements may involve additional fees. These are always discussed and approved in advance.
Toggle ContentSmall items are packages or goods that fit in a standard car and can be carried by one person. Examples include boxes, suitcases, small electronics, and compact furniture.
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A middle item usually:
Fits in an SUV, van, or hatchback
Can be handled by one or two people
Does not require disassembly or special rigging
Weighs approximately 25 to 75 kg
Is larger than a standard package but smaller than full furniture sets
Common Examples of Middle Items
Office chairs
Small desks or coffee tables
Nightstands or dressers (small to medium size)
Microwaves and compact appliances
TVs between 40 and 65 inches
Bicycles or exercise equipment
Medium size shelving units
Large items include furniture, appliances, mattresses, sofas, large TVs, and any item requiring a larger vehicle or two person handling.
Yes. All items are handled with care. Our drivers are trained to secure and transport items safely to minimize risk of damage.
Yes. We specialize in Facebook Marketplace and Kijiji pickup and delivery. We can collect items directly from the seller and deliver them to your location.
Yes. We can coordinate directly with the seller for pickup. You just provide the details and preferred delivery time.
For best availability, we recommend booking at least 24 hours in advance. Same day bookings are accepted when available.
We accept common payment methods including e transfer and other approved digital payments. Payment details are provided during booking.
Yes. We provide reliable delivery solutions for local businesses, including courier delivery, retail store delivery, and recurring logistics services.
Absolutely. We offer scheduled and recurring delivery plans customized to your business needs.
While damage is rare, please report any concerns immediately upon delivery. We take customer satisfaction seriously and review all claims promptly.
You can reach us through the Contact Us page, phone, or email. Our team responds quickly to all inquiries.